Clients

"Alan and the team at Creatio are a rare breed. As consultants they bring that crucial externality and objectivity that all businesses need. What makes the Creatio team different to all my other experiences of consultants is that right from day one they became part of the EAL team and worked as hard if not harder than we do, and also cared passionately about the business becoming the best it can be".

"In anticipation of new regulatory changes in our sector we commissioned Creatio to carry out a review of our QA arrangements to ensure that they are streamlined, cost-effective and regulatory compliant. We commissioned Creatio due to their knowledge and background and because of their reputation in the sector for helping AOs understand the various regulatory requirements we have to adhere to under the new regulator and framework of qualifications. Creatio's knowledge and experience have been instrumental in terms of reviewing our current systems and procedures and I have been suitably impressed with Creatio's ability to stay "abreast" of all sector developments. Creatio's team have positively challenged Active IQ's regulatory procedures and enabled us to gain a much wider understanding of the new regulatory changes. The work we have commissioned with Creatio will no doubt significantly improve Active IQ's ability to operate as a stream-lined, efficient, customer focused Awarding Organisation and I look forward to continuing to work with them in the future".

"Having undergone both the NQF and QCF recognition process, we recently found ourselves faced with having to also apply for Functional Skills recognition. Thankfully, Creatio were able to support us successfully through this process due to their understanding of the regulatory requirements and the expectations Ofqual has regarding awarding organisations. Adding value to their service, Creatio were also able to productively facilitate effective working with other awarding organisations to explore opportunities of mutual interest, this work is currently on-going. They also provided advice, support and resource to help us understand fully the emerging regulatory requirements and are always on hand with free advice and guidance which falls far beyond their contractual obligations. Their knowledge and understanding of the awarding sector is invaluable".

"Our experience of dealing with Creatio was positive in all respects. Alan Long is that rare consultant who knows the territory so thoroughly that he was able to respond to our specific needs as well as suggesting ways of improving our systems. Alan was always responsive to emails and worked within the timescale agreed. The charges were fair and represented excellent value for money. At the end of the day Creatio saved us hours of time and effort. We would not hesitate to use their services again".

"We approached Creatio on the recommendation of one of their earlier clients – always the best way to ensure you get a good service at a good price. We got both. Alan quickly got to grips with the way we operate and was able to guide us and offer valuable advice on how this equated to the requirements of the Supplementary Recognition process. Left to our own devices, we would have taken far longer to put our application together with no guarantee of success at the end. With Creatio's help, we got our recognition, quickly and painlessly. I would recommend them without any hesitation."

"Working with Alan and Creatio is an enjoyable and effortless experience. In jointly developing our detailed specification we haven't had to explain every aspect of our business and processes to them due to their QCA background; hence we are able to focus on streamlining our processes and developing an innovative approach to centre engagement. As a result we now expect to enhance our position as the market leader in our sector and deliver significant reductions in turnaround times and workloads for both centres and our staff."

"Having attended a number of meetings and development workshops to become a Unit Submitting Body and Rules of Combination Development Body for the QCF, we developed our first submission in September 2009. Having received some initial feedback from Ofqual we asked Alan at Creatio Ltd to review our application. During the review Alan very quickly identified significant areas where we could streamline our processes and procedures whilst still maintaining the quality of unit and qualification development and meeting the requirements of Ofqual. His advice and practical hands on support has not only made our processes and procedures more efficient and effective but we also envisage that it could save us up to £50,000 per year on costs. We made a further submission in November with the Regulatory Advisory Group approving our application on the 18th December 2009".

"We were delighted and very relieved to come across the services offered by Creatio. As a small awarding body we have many of the same regulatory obligations of larger bodies without always having the staff resourcing to manage significant change with tight deadlines. Creatio have offered a wealth of experience of qualifications, regulatory matters and have worked flexibly with us to help us through the QCF submission process. They use a reassuring consultative style and are good at pulling out what is already good about current systems - which are exactly what we wanted. Particular strengths seem to be project management, understanding the language and priorities of the Regulator and expertise in IT systems relating to Awarding Body processes. I would happily recommend Creatio's services based on our own experience with them."

"We approached Alan and Creatio to assist with NCC Education's QCF Recognition. Alan very quickly identified the information he required from us and quickly synthesised our process documentation into a submissions that met the QCF requirements. Alan provided excellent advice throughout. Working with Creatio has saved NCC Education a vast amount of time and money and has been a great pleasure".

"We would like to thank you, with great gratitude for your outstanding work in gaining New Era Academy's QCF recognition and without your professional assistance we would still be lost in the maze of gaining recognition. Not only is your knowledge exceptional in understanding and explaining clearly all the baffling regulatory requirements and expectations that Ofqual have of Awarding Organisations, but your communication between us was outstanding by keeping us constantly informed as to your progress. We are equally thankful for your advice and constant support, helping us in getting our qualifications accredited. We thank you also – no matter when – for providing so much free advice and we now consider you more a friend than business associate. Alan, thank you!".

"As a leading independent provider of first aid in the UK faced with major changes in the awarding of first aid qualifications, we took the decision to create an independent awarding body specialising in first aid. We were recommended to Alan Long of Creatio. From our first meeting with Alan, we were impressed with his knowledge, expertise and supportive approach. His extensive understanding of the QCF procedures and Ofqual standards, coupled with total commitment and tireless involvement, helped to steer us through completely unchartered waters and achieve awarding body status within a short space of time and with minimal need for subsequent work. We have no hesitation in recommending the services of Creatio and will continue to take advantage of his helpful and informed advice to ensure First Aid Awards provides the highest standards of service to our Approved Centres and Learners".

"We approached Creatio in November 2009 having received feedback from Ofqual regarding our first application for supplementary recognition to operate within the QCF. Ofqual's additional requirements were by no means clear, and like all awarding organisations, time was against us. However, Alan's experience and ability to see the strengths of our current systems, and his knowledge of the Regulator's approach helped us to submit a second, successful application with very little fuss or additional work. We found Alan a pleasure to work with and have no doubt that Creatio's assistance has saved us considerable staff time. We received confirmation of our supplementary recognition in January 2010".

"Alan and Creatio came to our rescue when we were struggling with our application for Supplementary Recognition to operate in the QCF. Alan helped us to address the issues raised from our initial submission. He met us at our offices and listened whilst we explained our policies and procedures. He quickly built up an understanding of our systems and made recommendations on how we could streamline our processes. This not only helped us to gain QCF recognition but will make it easier for us to complete self assessments in the future. Alan provided the all important externality in a friendly and approachable manner. He really understands and cares about our business and we look forward to working with him again in the future".

"Creatio were very flexible in listening to our needs. FDQ had completed the initial regulatory authorities QCF supplementary awarding organisation application and received feedback. We decided to use Creatio to speak with the regulators and get further guidance and make any necessary changes to our system documentation for the QCF AO application. A real asset by using Creatio was that they did not require us to change our documentation but used their firsthand QCF expertise and knowledge to finalise and provide feedback for our QCF AO application. Creatio is a friendly approachable company where you can talk openly about your needs and be assured that relevant QCF and regulatory advice and support is given. I would have no hesitation in recommending their work".