Who We Are
Creatio in a nutshell...
We are a large team of dedicated professionals working out of our HQ in London and satellite offices in Sheffield and France. All system maintenance and development is managed in-house and we have a dedicated customer service team who make sure each client receives the care and attention they deserve.
Our system was built for awarding organisations (AOs) to help streamline processes, reduce burden and costs, and demonstrate regulatory compliance.
We also offer specialist consultancy services for the AO sector and continually evolve our solution and service to meet regulatory and market developments.
We are seen as a trusted, long-term IT partner to many well-known organisations due to our unique products and services; and engaging, fun and supportive team.
Our Client Facing Team

"I head up the business and love to find solutions for clients that help them to be more efficient and compliant, whether that's in relation to our creatiogreen solution or consultancy services.”
Alan Long
"I’m responsible for assisting clients to configure our systems to meet their exact needs and become more effective in all day to day operations."
Rose Ahmed
"I work with clients to make sure we can translate business process into system functionality and help streamline workflows."
Lynsey Harris
"I will be your point of contact on Transform, our help desk, making sure you are kept up to date on the progress of any action you log and keeping resources up to date."
Hazel Drury
"I work with clients to help them understand the system so that together we can incorporate their processes and our functionality to create a system that works for them."
Sam Barnes
"I'm a client’s key point of contact throughout the implementation of the creatiogreen system, ensuring they are supported right the way through the process to create a system that works for them while establishing and developing a long-term business relationship."
Amiee Saul
"Through understanding the clients business and processes I help guide them through the configuration of their creatiogreen system in the best way for their organisation, to help them as they upgrade to creatiogreen."
Yvette Boland
"I am the key contact for everything Cirrus, from demos and training through to account managing. I help with the implementation and setup of Cirrus for clients and then keep in touch throughout the year to ensure things are going well and work to continually support and improve processes."
Rebecca Lauder
Our Amazing Technical Team









The story behind our name
Why the name creatio?
When we were forming the company back in 2008 we spent a long time exploring various names and concepts, but nothing seemed appropriate. We threw around a lot of ideas – some wacky, some okay but nothing great. Finally, Alan decided to focus on one of our potential strengths - the ability to create a solution and service from scratch based on our own code - which we saw as a strength due to the versatility it would provide. From this concept we came across the Latin phrase for “creation from nothing” and the word Creatio.
The word Creatio not only represented the fact we were starting with nothing, but it incorporated a creative element which aligned with our drive to develop and deliver an innovative workflow solution and service.
We all agreed it was perfect for us and hence Creatio Ltd was formed in 2008 - the first and original Creatio CRM/workflow provider!
Why 'transforming processes'?
The phrase 'transforming processes' evolved over the years as our company and market share grew. It reflects the outcomes clients achieve with the creatiogreen software and support from our amazing team. The transformation of their processes.
As our clients will testify, we provide more set-up support and configuration options than our competitors and go considerably further than most other IT suppliers. We truly strive to work in partnership with clients from the first enquiry and first configuration meeting, continuing that support throughout the length of the contract.
It is important to us that we understand each client’s business to ensure and help them to configure their creatiogreen system accordingly, so they gain the maximum benefit from the incredible range of features and options we provide.
Creatio Values
Our success as a company has been built around the quality of our delivery and importantly our reputation; which in turn is underpinned by our core values which we embed into our work with clients and day-to-day behaviour.
These values and the amazing people here within the team have helped us to create a fun, professional and committed culture that is reflected internally but also recognised and loved by our clients and their feedback and support.
Client Focussed
We put client needs at the front of everything we do. We aim to fully understand your business so we can always work efficiently and effectively.Always looking for a solution
Our team has a positive ‘can-do’ attitude to solving problems and overcoming issues. There is rarely anything that is truly 'out of scope'.Be the best
We aim to be the best system on the market and continually strive to increase our solutions and improve our products and services.Have fun and enjoy
We make work as enjoyable and fun as we can and pride ourselves on having just the right mix of business and pleasure.